HR
ENTerms & Conditions
GENERAL RULES AND TERMS OF USE OF THE WEBSITE
I. General Provisions
Information about the company
Name: AppSkill LLC
Short name: AppSkill LLC
Headquarters: Ivekovićeva 19, 10000 Zagreb, Croatia
OIB: 92155446669
EORI (tax number): HR92155446669
Email address: info@appskill.hr
The company is registered in the commercial register: Commercial Court in Zagreb / number / Tt-24/21336-5.
Account at Zagrebačka Banka d.d. (ZABA), Trg bana Josipa Jelačića 10, 10000 Zagreb, Croatia.
IBAN: HR7623600001103141105
The share capital fully paid in the amount of €2,500.00
Board members: Nenad Prekupec, Zagreb
The company AppSkill LLC provides an information services through its website on the domain www.appskill.hr. The service relates to the online sale of goods and services, offering data online, advertising via the internet, electronic search engine, and the ability to search for data and services transmitted through the electronic network, which mediate access to the network or store User data, as well as managing the content of the said website and conducting any financial transactions.
These General Rules regulate the conditions and rules for using the mentioned website by the User. The general terms of business are published in the Croatian language.
For the purposes of these General Terms of Business, the User of the information service is any natural person over 18 years old or a legal person on whose behalf the website is used by a person over 18 years old.
By using the website, the User confirms that they are familiar with the General Rules and Terms of Use of the website and undertakes to use it exclusively in accordance with the stated rules.
The User uses the website in their own name and on their own account and is personally responsible for protecting the confidentiality of passwords required when using the website.
For technical maintenance or troubleshooting of its website, AppSkill LLC reserves the right to disable the website or access to it, which may result in an interruption of the service for which the company AppSkill LLC is not responsible. The User agrees that the use of the website depends on the possibility of accessing the internet, i.e., the availability of the network.
The company AppSkill LLC reserves the right to change or discontinue any segment of business, purchase conditions, and terms of use of the website at any time, including the manner and speed of data transmission.
AppSkill LLC undertakes to protect the personal data of all Users of the website, as described in the Privacy Policy, which can be read at the following link.
AppSkill LLC reserves the right to change any of the provisions stated here and/or the Data Confidentiality Statement at any time and without prior notice, due to legal obligations or business changes.
The User agrees that by accessing the website, they accept the current General Rules and Terms of Use of the website, which are published on the same site.
The website is exclusively owned by the company AppSkill LLC, and the User is prohibited from publishing or transmitting any data through this site that endangers or restricts the rights of third parties, implies inappropriate or illegal actions, especially those related to the violation of third parties' privacy, offensive or discriminatory content, or advertising of third parties.
All data on the site, including the site's design and the entire visual identity of the company AppSkill LLC, as well as the content of the site, are the exclusive rights of the same company, and any copying, distribution, transmission, publication, linking, or otherwise modifying the site without prior explicit approval from the company AppSkill LLC is prohibited. Any action contrary to this prohibition is subject to misdemeanor, criminal, and/or civil liability. The company AppSkill LLC reserves the right to change, adapt, modify, delete, or remove any described content.
The company AppSkill LLC is authorized to terminate the business relationship with the User, cancel their user account, including deleting the data of that account, and use permitted legal means to protect its rights in case of any unacceptable behavior of the User while using the website, as well as in case of non-compliance with these rules.
The User is authorized to download, print, and save materials from this website solely for their own use.
Communication between the User and the company AppSkill LLC takes place in writing (email or registered postal item), and complaints, requests, and objections, as well as responses to them, are delivered within the legally prescribed deadlines, namely the Consumer Protection Act, General Data Protection Regulation, etc.
The website www.appskill.hr may contain links to other sites owned and managed by other persons. AppSkill LLC does not manage the content and data of these sites, does not give special recommendations for using these sites, does not guarantee their truthfulness, nor is it responsible for the content of these sites, products, and services. In the case of using third-party websites, the User is advised to first review the data protection rules, general business terms, and user guides of the specific website they are using. Users are also advised, regardless of using this website, to specifically assess the authenticity and risk of using each site whose link is on this website or one that contains a notice that it is the www.appskill.hr site (including those whose links are sent via email), and the User uses such a site at their own risk.
Any changes related to data protection and confidentiality will be published on this website, and depending on the possibility or appropriateness, notification of such changes will be sent to the User via email. Users are advised to regularly check for updates or changes to data protection terms and the consequences of such changes.
II. Application of Law
The company AppSkill LLC is registered in the court register of the Commercial Court in Zagreb, Republic of Croatia, and applies the positive legal regulations of the Republic of Croatia and applicable EU supra-national regulations in the performance of its registered activities.
Any disputes that may arise concerning the use of this website and these rules and terms, the parties will try to resolve amicably, in accordance with the Consumer Protection Act and other relevant regulations valid in the territory of the Republic of Croatia, and in case of inability to reach an agreement, the competent court in Zagreb is jurisdictional.
A User whose residence or headquarters is located in an EU member state is referred to the possibility of resolving any disputes through the EU Dispute Resolution Body, in accordance with the provisions of the European Commission, No. 534/2013, or via the website ec.europa.eu/odr.
III. Cookie Policy
For this website to function correctly with all its functionalities and to continue improving the site and enhancing user experience, we need cookies. According to European Union regulations, from March 25, 2011, we are obliged to request your consent before saving cookies. This means that by using this website, you have the option in a special browser to accept or decline the use of these files. If you disable cookies, unfortunately, you will not be able to use certain functionalities of the site supported by this technology.
We also use them for tracking visit statistics: cookies collect information about visitor interactions on our websites, as well as for the normal functioning of web programs: cookies serve to enable certain site features that facilitate user access to content.
With third-party cookies like Google, Facebook, etc., we can collect data about site visits and usage, your IP address, the type of operating system you use, the language you use, the browser you surf with, and similar data. All data is collected anonymously, and your personal identity cannot be revealed through cookies. If the User does not want cookies to be left on their computer, they need to delete or block them in their browser. Deleting or blocking cookies will make it harder to access website content.
What are cookies?
Cookies are small text files that the website saves from the server to your web browser on your computer or mobile phone (depending on the device you access the site with) the first time you visit that website. After the first visit, every time the web browser requests an identical page from the server, cookies are sent from the user's computer to the server. In this way, the server can identify and track the web browser. We use the term cookies for all files that collect data in the previously described way. There are several types of cookies:
Session cookies: automatically removed from your computer when you close the web browser. They are used by websites to store temporary data (e.g., items in the shopping cart).
Persistent cookies: remain stored on your computer even after closing the web browser. They are used by websites to store data - usually, these are your settings when using the site. Persistent cookies will remain on your computer until you manually remove them or until they expire.
First-party cookies: come from the site you are viewing, and these are temporary or persistent. They are used by websites to store data such as name and password, so you do not have to log in each time you visit.
Third-party cookies: belong to different domains than the one shown in the address bar. Websites may contain content from other areas (such as banners), which opens up the possibility for tracking user browsing history. Privacy settings options in most modern browsers allow blocking third-party cookies.
IV. Final Provisions
If any part of these General Rules and Terms of Use of the website is deemed invalid or unenforceable, this does not affect the validity of other parts of the rules and terms, which remain in force and have legal effect.
For all questions that may not be regulated by these General Rules and Terms of Use of the website, AppSkill LLC directs Users of its site to contact via email: info@appskill.hr.
PRIVACY AND DATA SECURITY POLICY
AppSkill LLC from Ivekovićeva 19, 10000 Zagreb, Croatia, OIB: 92155446669, (hereinafter referred to as AppSkill) as the controller of your personal data, uses and protects all the information that Users provide when using the website www.appskill.hr and our other services, particularly regarding the processing of personal data in providing our services.
Personal data is any information that relates to an identified or identifiable natural person. Specifically, personal data is considered to be any data that establishes the identity of the user (for example, name and surname, email address, residential address, etc.). Processing of personal data is any action or set of actions performed on personal data, whether by automatic means or not, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, deletion or destruction, and carrying out logical, mathematical, and other operations with such data.
How we collect personal data
AppSkill collects your personal data, among other things, in the following cases:
- if you contact us directly via our website to request information or a quote for our services, via our contact form
- if you directly purchase a service or product from us
- if you respond to our direct marketing campaigns, for example by filling out a contact form to enter data on our website
- if our partners provide us with your data in a permitted manner
- if you are under 16 years old, please do not provide us with any data without parental or guardian consent.
How your data can be used
The use of personal data in accordance with data protection regulations must be justified based on one of the legal "bases", and we establish the grounds for each use of personal data with this policy.
Justified grounds for data processing include, among other things, legitimate interest, contractual obligation, legal basis, and consent. AppSkill uses processing based on legitimate interest to promote and provide information about its services, in order to maintain the highest standards of service and product sales from its offer. The fundamental rights and freedoms of existing and potential customers are balanced against AppSkill's interest in processing data for this purpose.
Personal data may be transferred to third parties provided there is a justified basis for the transfer, such as the complete execution of a service.
AppSkill is subject to the laws of the Republic of Croatia, as well as supranational regulations, and is obligated to comply with them, including providing your data to law enforcement authorities, regulatory and judicial bodies, and third parties involved in proceedings or investigations anywhere in the world where required. Where permitted, we will directly inform you of such a request or notify you before responding, unless it could affect the prevention or detection of a crime.
Providing personal data for compliance with binding requests for your data constitutes a legal obligation depending on the specific request.
How we ensure the security of your data
We use various security measures, including encryption and authentication, to protect and maintain the security, integrity, and availability of your data.
Among other things, we use the following measures:
- strictly limited personal access to your data based on the principle of "need to access"
- secure transmission of collected data
- setting up firewalls on IT systems to prevent unauthorized access
- continuous monitoring of access to IT systems to detect and prevent misuse of personal data.
All your data is stored on our secure servers and the secure servers of our partners and is accessed and used in accordance with our security policies and standards. The protection of your data privacy is permanent, and we take all necessary measures to protect them. Personal data is processed in a secure manner, including protection against unauthorized or unlawful processing and against loss.
By registering or filling out a contact form on the website www.appskill.hr, you may need to give us separate consent to process your personal data stated in the registration or contact form for a specific purpose(s) beyond those necessary to provide the service.
We are committed to protecting the privacy of your personal data and handling it in accordance with the General Data Protection Regulation (679/2016) EU, the Law on Implementation of the General Data Protection Regulation (NN 42/2018), and other applicable regulations. We will not and cannot use the collected personal data of users and website visitors, as well as customers, unauthorized or make it available to third parties, except in cases where a specific law allows, if it constitutes our legal obligation, or if it is necessary to fulfill contractual obligations.
We commit not to misuse personal data from the registration or other forms or collected via cookies, nor to pass them on to third parties without your permission, except in cases expressly provided by law and when necessary to fulfill obligations. Personal data is considered to be all data that establishes the identity of the User (e.g., name and surname, email address, residential address, etc.), used for responding to User inquiries, statistics, and possibly sending special offers and newsletters, based on specifically obtained consent.
All user data is strictly protected and available only to employees who need that data to perform their job. All our employees and business partners are responsible for respecting privacy principles. We commit to providing protection for your personal data by collecting only the basic data necessary to fulfill the purpose of given consent or legitimate interest, contractual or legal basis. Data automatically recorded by accessing the website (IP address, domain name, browser type, number of visits, time spent on pages, etc.) will be used exclusively for evaluating website visits and improving its content and functionality, or for statistical purposes.
In case of any changes to personal data (e.g., place of residence, delivery address) recorded during registration, the User is obligated to make the change in the user data.
In accordance with the applicable national and supranational legislation, to protect the confidentiality of personal data, we specifically commit to handling your data in accordance with the law and in good faith, collecting data exclusively for specific and lawful purposes, not transferring data to any third party without your prior consent, not transferring personal data to countries outside the EU unless that country ensures an adequate level of data protection; ensuring adequate, secure storage of personal data, ensuring that it does not exceed the purpose for which the data was collected and processed; ensuring the accuracy of personal data; ensuring the processing of personal data only for the time and purpose for which it is necessary; taking all necessary and appropriate technical and organizational measures to prevent destruction, damage, or loss of User personal data.
If you no longer want us to process your data in any way, request deletion, correction, or transfer of your data, notify us via email at: info@appskill.hr.
We may contact you to verify the authenticity of the request.
A user who is a natural person may, at any time, request that AppSkill:
- Provide access to the catalog of collected personal data
- Confirm whether data is being processed in relation to the User and allow the User to view personal data contained in the data storage system and copy it
- Forward personal data contained in the data storage system
- Provide a list of third parties to whom personal data has been transferred, when it was transferred, based on what and for what purpose
- Provide information on the sources on which records that the data storage system contains about an individual are based and how they are processed
- Provide information on the purpose of processing and the type of personal data being processed, as well as any necessary explanations in this regard
- Explain the technical or logical-technical procedures for decision-making if automated decision-making is performed by processing personal data of an individual
The data retention period for Users is permanent or until a request for deletion is received from the individual to whom the personal data relates, after which the personal data is deleted, except if it is binding by applicable regulations in Croatia or supranational legislation with specially prescribed periods.
Personal data that is no longer needed is either irreversibly anonymized or securely destroyed.
If a User has complaints about the processing of their data, they can file their complaint with the competent state authority - the Agency for Personal Data Protection, Zagreb, Martićeva 14.
PRECONTRACTUAL INFORMATION
Information about the Company
Name: AppSkill LLC
Short Name: AppSkill LLC
Headquarters: Ivekovićeva 19, 10000 Zagreb, Croatia
VAT Number: 92155446669
Company Registration Number: 081584549
EORI (tax number): HR92155446669
Email Address: info@appskill.hr
The company is registered in the commercial register: Commercial Court in Zagreb / number / Tt-24/21336-5.
Account at Zagrebačka Banka d.d. (ZABA), Trg bana Josipa Jelačića 10, 10000 Zagreb, Croatia.
IBAN: HR7623600001103141105
The share capital fully paid in the amount of €2,500.00
Members of the Management Board: Nenad Prekupec, Zagreb
I. General
All materials on the www.appskill.hr website are the exclusive intellectual property of the company AppSkill LLC and may be used only with the explicit permission of the copyright holder and the trademark and/or design rights holder.
This precontractual information is part of the Seller's obligation, in accordance with Article 57 Paragraph 1 of the Consumer Protection Act, to inform the Buyer in a clear and understandable manner about a number of circumstances important for concluding, executing, and terminating the contract, all in accordance with legal regulations, before concluding a distance contract.
The term Seller refers to the company AppSkill LLC for computer activities, Zagreb, Ivekovićeva 19, VAT Number: 92155446669, web: www.appskill.hr, email: info@appskill.hr
The term Buyer also refers to: a natural person who orders and pays for any product or service through the Seller's web store services on the website, as well as to legal entities, craftsmen, and individual traders and natural persons engaged in business activities, but the latter are protected by the provisions of the Consumer Protection Act only if they purchase products unrelated to their business activities.
The Seller operates in its own name when selling through the www.appskill.hr website.
The precontractual information forms part of the contract concluded at a distance, together with the specifications and prices of the purchased products or services, and before confirming the order for the purchase of a specific product, the Buyer will be asked to accept/declare that they are familiar with/agreed with the same, and after confirming the order (concluding the contract) the same will be delivered to the Buyer as the content of the email message confirming that the contract has been concluded. The Seller reserves the right to change the terms at any time, with such changes taking effect after being published on this website.
When the Buyer places and confirms an order, the contract is considered concluded, and the Seller undertakes to send the Buyer an offer, in accordance with the placed and confirmed order, which the Buyer must pay into the Seller's account, with a notice that the contract has been concluded.
A valid contract requires that the Buyer is a person with full business capacity. The Buyer is responsible for the completeness and truthfulness of the data entered during registration.
By using the services of the AppSkill LLC store, you accept these Terms of Sale, i.e., acknowledge the precontractual information contained in this text. If you do not agree with the terms, do not use these pages or order products through them.
- This website contains information about the products and services of the company AppSkill LLC and serves as an electronic point of sale – online store.
- The sales contract for products or services between the Buyer and the Seller is concluded at the moment the Seller confirms the order to the Buyer's email address.
- Purchasing and delivering products is possible within the Republic of Croatia and abroad.
- By purchasing products or services through the online store, the user is considered to have read, acknowledged, and consequently accepted the General Terms, i.e., the precontractual information, as an integral part of the sales contract.
- The Buyer, a natural person, can only be an adult and legally capable person. A contract on behalf and for the account of a minor and a completely legally incapable person may be concluded by their legal representatives or guardians, while partially legally capable persons can conclude a contract only with the consent of their legal representative or guardian. The Seller bears no responsibility for actions contrary to this provision.
- Buyers are required to provide accurate, valid, and complete personal information when filling out the order form, to the extent necessary for the execution of the contract.
- The Seller reserves the right not to deliver the order if there is suspicion of abuse.
- The Seller is authorized, without prior notice, to change the content of these General Terms, i.e., the precontractual information, the range of products, their prices, other information related to the online store, as well as all other content, which is why Buyers are required to review the content before each purchase. Any contrary action releases the Seller from any responsibility.
- The Seller undertakes to ensure the possibility of saving, reusing, and reproducing this precontractual information, while the Buyer undertakes to keep it upon delivery via email.
II. Main Features of Goods
The main features of the goods: products and services are presented descriptively, with a more detailed presentation through screenshots.
- Screenshots of products are illustrative in nature only and do not always and in all details correspond to the products subject to the order. The Seller particularly emphasizes that the visual identity of the products shown in the photograph may not correspond to the appearance of the products in reality, especially given the possibility of individual monitor settings, differences in color perception by the human eye, and subsequent software upgrades. Accordingly, the Seller cannot guarantee complete color conformity of the products with the colors as seen by users on their monitor screens. In the event of such a discrepancy between the product shown in the photograph and the delivered product, it is not considered a product defect.
- The products and services that can be purchased are listed on the website, and each displayed product includes product specifications and prices. The information about the products (product description, price, etc.) shown on www.appskill.hr is subject to bugs, application errors, other technical irregularities, typographical errors, etc.
- Only products that can be added to the cart via the online store can be ordered. If an item cannot be delivered, and the amount has already been paid for the disputed product or service, AppSkill LLC will refund the Buyer the money for that product or service in the same manner it was paid.
If you have any questions or need advice on any product or service, please contact us at the email address info@appskill.hr.
III. Ordering
To make a purchase on the online store, registration is not mandatory. You only need to leave a valid email address (one you have access to) in the first step of the checkout procedure so that after entering the data needed for delivery, you can receive the order confirmation.
If you do not want to enter the information needed for invoicing/shipping address and payment method each time during the purchase, quick registration is recommended. You only need to enter a valid email address, the personal information needed to execute the contract, and a password to access the user account once.
After entering the required data, you need to confirm the registration by clicking on the "Registration" field. The created user account remains registered in the system and is accessed with the username and password on the "Login" page.
If you forget your password, click on "Forgot Password?" on the same page. You will be taken to a page where you can leave your registered email address, and the system will automatically send you a link to reset the password and get a new one.
In short, after creating a user account, only a login with the username and password is required for each subsequent purchase.
As a guest or registered user, you order products or services in the same way. You select items from the online store offer, divided into different categories. When you find a product or service you want to order, add it to the cart by clicking on the "Purchase License/Subscription Renewal," "Subscribe," etc., depending on the product or service.
Below the list of products or services, with the corresponding prices for each product or service, the total price with VAT included will be displayed, and by clicking the "Confirm Offer Details" button, the order will be considered completed. In the cart, you have an overview of all the items you have selected so far, the prices and quantities of items, and the total order amount (including VAT). If you wish to continue shopping, click on the "Continue Shopping" button, and to complete the purchase, click on the "Order" button.
After clicking on the "Order" button, you will be redirected to the "Checkout" page, where you will need to enter the delivery address, select the delivery method, and payment method, and confirm your agreement with these terms of purchase, i.e., precontractual information, all by clicking the "Complete Purchase" button. At the end of this step, a confirmation email will be sent to you.
By selecting the "Complete Purchase" button, the order will be considered placed, and the seller will be able to send the Buyer an offer for the order and a notification that the contract has been concluded.
The Seller is not responsible for any order errors or incorrect information provided by the Buyer. Therefore, the Seller advises the Buyer to thoroughly review the entered data before confirming the order.
IV. Prices
The prices of products or services are expressed in HRK and include VAT. If the Buyer resides outside the Republic of Croatia, they are required to pay all customs duties and taxes applicable to products or services that will be shipped outside the Republic of Croatia, and for which all information can be obtained from the competent customs authorities.
Prices for services include all expenses and taxes, provided they are explicitly listed for each product or service. The Seller is not responsible for any costs that may arise from using the website, i.e., online store, such as internet usage costs, phone call costs, etc.
The Seller reserves the right to change the price of products or services at any time, with the changed price being valid only at the time of confirming the order by the Buyer.
V. Payment Methods
Payment for products or services can be made in one of the following ways:
- Cash on delivery
- Payment by bank transfer
- Credit or debit cards (Visa, MasterCard, etc.)
- PayPal
- Other payment methods, depending on the current offer on the website
When paying by bank transfer, the Buyer will receive all necessary information for making the payment to the Seller's account. When paying by credit or debit cards, the Buyer will need to enter the required card information, and the transaction will be processed securely.
VI. Delivery
The delivery time and cost will be displayed during the checkout process. The delivery of products is made to the address provided by the Buyer during the ordering process. Delivery is made within the Republic of Croatia and abroad, with delivery times depending on the delivery method selected and the destination.
The Seller undertakes to deliver the ordered products within the agreed time frame, and in case of delays, the Buyer will be informed in a timely manner.
The Buyer is required to inspect the delivered products immediately upon receipt and inform the Seller of any visible defects or discrepancies without delay.
VII. Right to Withdrawal
The Buyer has the right to withdraw from the contract within 14 days without providing a reason. The withdrawal period expires 14 days from the day the Buyer or a third party, other than the carrier, acquires physical possession of the goods.
To exercise the right of withdrawal, the Buyer must notify the Seller of their decision to withdraw from the contract in an unequivocal statement (e.g., by letter sent by post, fax, or email). The Buyer may use the withdrawal form, but it is not obligatory.
The Buyer is required to return the goods to the Seller without undue delay and no later than 14 days from the day on which the Buyer has communicated their decision to withdraw from the contract.
The Buyer will bear the direct cost of returning the goods. The Seller will reimburse the Buyer for the received payment, including the delivery cost, without undue delay and no later than 14 days from the day the Seller is informed of the Buyer's decision to withdraw from the contract.
VIII. Complaint Procedure
The Buyer can file a complaint regarding the purchased product or service in writing or via email. The complaint should include the name and surname of the Buyer, contact information, order number, and a description of the issue.
The Seller will confirm the receipt of the complaint and respond to it within 15 days from the day of receipt. If the complaint is found to be justified, the Seller will offer the Buyer an appropriate solution, such as a refund, replacement product, or repair.
IX. Warranty
The products sold by the Seller come with a warranty provided by the manufacturer. The warranty period and conditions are stated in the warranty certificate included with the product. The Buyer is required to keep the warranty certificate and present it when claiming warranty rights.
The warranty does not cover defects or damages resulting from improper use, lack of maintenance, unauthorized repairs, or other actions contrary to the manufacturer's instructions.
X. Data Protection
The Seller is committed to protecting the personal data of Buyers and will use it only for the purpose of fulfilling orders and providing information about products and services. Personal data will be stored securely and processed in accordance with the applicable data protection regulations.
The Buyer has the right to access, correct, and delete their personal data, as well as to withdraw consent for data processing at any time. The Buyer can exercise these rights by contacting the Seller via email or post.
XI. Final Provisions
These General Terms, i.e., precontractual information, are subject to Croatian law. Any disputes arising from or related to these terms or the use of the website will be resolved by the competent court in Zagreb.
If any provision of these General Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.